![]() ![]() Experience collaborating directly with designers using Figma.Experience developing, adapting, and governing content guidelines, such as voice and tone guides.Experience testing and iterating on copy with user research methods or other testing methodologies.Record of accomplishment of delivering personalized, dynamic content for multiple audiences.Bachelor’s Degree (English, Communications, Design, or HCI preferred) or equivalent work experience within a related field.Evaluate impact of content decisions on end users, business needs, and the overall product ecosystem.Experience communicating and presenting complex problems clearly.Demonstrate understanding of when and how to use content design methods to define goals, write, document, and iterate on copy.Deliver high-quality UI copy that delivered results and demonstrates the depth of your skills as a problem-solver and writer illustrated in a portfolio or.1+ years leading large-scale content initiatives across multiple customer touch points, such as user interface copy, email, and help content.5+ years of professional experience with user experience writing, content strategy, content design, or similar.Nurture Chewy’s culture and principles within your team and help grow the content design practice.Partner with a team of content designers to demonstrate the impact of content work and put engaging content that meets users’ needs at the center of.Clearly present your strategy, design process, inspiration, and decisions to stakeholders, including C-suite executives.Champion cohesion and consistency to unite a growing family of products.Collaborate with business stakeholders, product managers, developers, content designers, user researchers, and product designers.Develop multiple solutions for a specific challenge that can be delivered across a range of products, platforms, and devices with a bias for action and.Drive content-specific deliverables for a specific challenge, such as content audits, messaging frameworks, and dynamic copy solutions.Manage the content design process for your projects from end to end: Discovery and concept ideation, flows and proto-content, and full-fidelity.Transform customer and business objectives into compelling products that have purpose, simplicity, and are feasible to build.You will support pet parents who are looking for their next pet, buying an insurance plan or using veterinary telemedicine. You will also contribute directly to content design documentation and processes to take Chewy’s content to the next level. You know how to shape the voice of a product and deliver on content that enables pet parents to accomplish their goals in the most elegant and enjoyable way possibleĬhewy’s Content Design team uses content to solve problems and create a cohesive experience across the entire Chewy ecosystem. As a content designer at Chewy, you will help pet parents find just the right toys, food, and medicine to help keep them happy and healthy. The ideal candidate will be an excellent design thinker, writer and editor who uses content to translate customer and business needs into well-crafted products. Additionally, it will involve a lot of collaboration with our customer service and supply chain teams. This role has a big focus on notifications (push notifications, in-app notifications, and emails). They will be a voice for the brand when things go wrong due to weather or fulfillment center issues. This person will own the post-purchase experience of receiving a shipment from Chewy. We are seeking a Senior Content Designer in Bellevue, WA | Boston, MA | Minneapolis, MN | Plantation, FL to join the Chewy Content Design team. Our team of hard-working, collaborative, and fun-loving designers, content designers, researchers, and builders are looking for creative and driven talent to join the pack. We craft experiences that aim to delight customers (and the businesses and veterinarians that support them) and empower them to keep their pets happy and healthy. On the Product Design and Research team, we embrace this vision (and our pets!). Chewy is dedicated to being the most trusted and convenient online destination for pet parents (and partners), everywhere. ![]()
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